Our Staff

Charlotte Jones

Associate, Solicitor
Wills Trusts & Probate

Tel: 0121 746 3300
Office: Shirley

About Charlotte Jones

Charlotte is an Associate Solicitor and a qualified Trust & Estates Practitioner. Charlotte is a member of the Private Client team based in the Shirley office. Charlotte focuses on assisting clients on a wide variety of private client matters including:-

-   Preparation of Wills;
-   Lasting Powers of Attorney;
-   Registration of Lasting and Enduring Powers of Attorney;
-   Probate and estate administration; and
-   Deputyship applications to the Court of Protection

What our clients say

"I would highly recommend Sydney Mitchell. The staff are very efficient and have a personal caring touch. Answered all queries and all matters were explain in detail. I felt they went above what I expected." Exors of MJB

"We would like the pay thanks to Charlotte Jones for going above and beyond to ensure our LPAs were explained and dealt with in language we understood, nothing was too much trouble." Mr and Mrs R

"The service was excellent and trouble free everything was stress-free without any problems. The help and support was outstanding and brilliant. I woulc not have done this on my own. Thank you for all your excellent service - cannot thank you all enough." Mrs C A Matisjasivic

"I would again like to place on record that I was very happy with the service I received from your firm and would like to pass my thanks on to your receptionists who are always so pleasant and helpful when answering the phone and to Samantha Hughes and Charlotte Jones for all their help and guidance."

"We thought Charlotte Jones was really good at making us feel at ease and gave us confidence that she knew what we wanted. Thank you."

"Many thanks to Charlotte. Her information and instructions to us were very clear and helpful. We would be pleased to recommend Charlotte to anyone needing Wills."

"At all stages of the process points raised were fully explained. The whole procedure was expedited and carried out very efficiently. All staff involved were excellent."

"I was very happy with everything everyone made me feel at ease which is so good in these situations. Charlotte was so nice with me."

Mrs Jean Georgina Poulton

"Very happy with the way Charlotte dealt with this and kept in touch keeping me updated during unusual circumstances of Covid"

"Thank you for the excellent service. The quality of expertise and guidance was exemplary. We cannot speak highly enough of Charlotte Jones"

" I am just writing on behalf of my mother and I to say thank you for all your expert and humane support in writing our wills. You made a daunting process very straightforward and the quality of your advice in such a positive and clear manner was just superb. We are very grateful for all your time, thought and expertise and Sydney Mitchell, I am sure, know what an excellent ambassador they have for the legal profession in you... "

“Charlotte Jones is a credit to your company & should be regarded as a valuable asset, this young lady puts one at ease & is absolutely charming & very proficient…”

M Kent

“Very impressed with Charlotte Jones, who handled my case. Excellent clear communication, a pleasure to deal with. Would recommend Sydney Mitchell (and have done) to friends and family”

“Charlotte was very helpful in assisting us with our new wills and explained everything very clearly.”
Mr & Mrs Bajjon

“...thank you on behalf of the family for the quick and professional way this matter has been handled.”
David Barrett

“I was rather nervous when I came to make my will, but Charlotte Jones put me at ease straight away. A big thank you x”
Mrs Sandra L Kelly

“Happy with service. It’s a complex subject but explained well. We got a will we are comfortable fits our needs.”

"Very pleasant and approachable throughout. Made a formal and complicated process into an informal and easy to understand process. Thank you."
Mrs Judith A Heywood

“A very satisfactory way Charlotte + colleague dealt with my work and I especially appreciated them coming to my home to assist me.”

“I have dealt with both Emma (previously) and Charlotte on this occasion. Both were very easy to deal with, friendly and make thing simple and easy to understand. Charlotte made a subject such as death (Wills) very comfortable and not at all uncomfortable or horrible to talk about.”
Mrs Pajak

"I was made to feel an important client even though it was a basic will – Will definitely recommend"

“At 82 years old I needed a lot of help and Charlotte willingly gave it to me. Many thanks to all involved!”

“Both my wife and I are highly satisfied with the service you have given us and we would be willing to recommend you”
Mr & Mrs Parks

“A very professional service. Particularly thanks to Charlotte Jones for her clear communication and support in what was a difficult and emotional time for my wife and myself. I would have no hesitation in recommending this firm to others.”

“I am very satisfied with the way Charlotte Jones dealt with the matter. She was very helpful and has a very pleasant manner.”

“Excellent service from Charlotte Jones – bright, articulate well informed and efficient.”

“Charlotte is a very efficient, hard working and pleasant lady, whom we would have no hesitation in recommending”
Mr & Mrs Wood

“Many thanks to Charlotte who handled my case in a highly professional & timely manner. She offered a sensitive approach to a delicate matter and maintained excellent communication throughout. I highly recommend Charlotte and her organisation.”

Mrs Cremins-Bolton