If you are subject to a long delay or the cancellation of your flight when on holiday, the airline is required to give you a leaflet outlining your right to compensation. If the delay or cancellation means that you must rearrange your holiday or incur significant extra cost, make sure you get an exact explanation of the reasons for it. We can give you advice on your rights in these circumstances.
If you suffer from illness or have an accident while on a package tour, make sure you get as much evidence as possible and as quickly as possible. Photographs or films of unsafe areas and unhygienic food preparation areas can be very useful in cases of accidents or illness, for example. Also, make sure your complaints are formally noted in writing and given to the holiday representative and/or the resort manager and make sure you keep a copy. Exchange addresses with any potential witnesses or fellow sufferers.
If you have suffered an accident on holiday or had a holiday ruined by illness which is not your fault, contact Craig Dickson on 08701 417 154 or via email to c.dickson@sydneymitchell.co.uk us as soon as possible for advice on the next step to take.
 |
 |
 |
 |
 |
 |
|
